What We Expect of

Our Customers

Guidelines for a Enjoyable Stay at Lower Lacon Caravan Park

Dear Valued Guests,

Welcome to Lower Lacon Caravan Park! To ensure a pleasant and safe stay for everyone, we kindly ask you to familiarise yourself with the following guidelines:

Booking & Arrival

  • All visitors, including day visitors, are required to book in and pay (if applicable) at the reception/shop upon arrival.

  • The designated party leader (the person the booking is made under) is responsible for their party and visitors, including any associated costs.

Respecting Quiet Hours

  • Please keep noise levels, including pets, at a reasonable level at all times, especially after 11pm.

  • Considerate use of mowers, strimmers, and generators is appreciated, avoiding operation between 8pm and 8am wherever possible.

Child Safety

  • After 10pm, children under 18 are not permitted unaccompanied anywhere on the park.

  • This includes J.A.K.K.S. Barn; children must be supervised by their parents or legal guardians.

  • Children under 18 should not be left unattended. Parents or guardians are responsible for their children's actions and safety at all times.

Safety First

  • No drink driving is allowed on the park, and the speed limit is 5 mph.

  • Learner drivers and motorised scooters are prohibited.

  • Strictly no dangerous items, including guns, knives, and fireworks, are allowed. Any offensive items will be confiscated.

Community Spirit

  • No single-sex groups are accommodated. Special circumstances may be considered.

  • Groups under 21 are generally not accommodated, with exceptions for special circumstances.

  • Commercial activities on the park require permission, and a 10% commission is due. Unauthorised activities will result in the confiscation of stock.

Vehicle Policy / Car & Caravan Care

  • We kindly request that no commercial vehicles enter the park. Exceptions apply for full-glassed and half-glassed vehicles with four or more seats.

  • Washing of cars and caravans on the park is strictly prohibited (excluding Seasons and Holiday Home Owners).

  • Unmetered pitches are not for vehicle charging. Unauthorised use incurs a £3 per hour charge.

Recreation Rules

  • No ball games between units or on roads, please respect other patrons of the caravan park and use designated areas provided.

  • Cyclists must stay on roads or designated paths at all times, and we request that cyclists use cycle lights at night to avoid accidents.

  • Skateboards and paddling pools are not allowed for safety reasons.

  • Wet swimmers are kindly requested not to enter the bars or shop due to slipping hazards - please dry off and wear clothing and footwear before entering.

  • For safety, please use designated roads and consider a torch after dark.

Pet Etiquette

  • Pets are welcome but must be supervised and kept on a lead of reasonable length.

  • Please do not leave your dog unattended in any situation or for any period likely to cause distress (Animal Welfare Act 2006) - failure to comply to these rules may result in being asked to leave as the welfare of animals is a top priority.

Group Bookings

  • Groups of 5 units or more require a designated leader to vouch for the group.

  • An additional deposit of £50 provides a 5% discount and must be arranged in advance.

Pool Safety

  • The swimming pool has no lifeguard. Children under the age of 14 must be accompanied by a parent or guardian in the pool area.

  • Non-swimmers are not allowed past the black line in the swimming pool (shallow to deep end). Any misconduct may result in being asked to leave.

  • (As stated above): Wet swimmers are kindly requested not to enter the bars or shop due to slipping hazards - please dry off and wear clothing and footwear before entering.

Barriers & Access

  • Please do not misuse barriers; they are for the security of all guests and staff.

  • If you have a problem with the barriers, please contact reception or the warden on call and they will be more than happy to assist you.

Environmental Responsibility

  • Please use provided waste points for appropriate waste disposal.

  • Standpipes are for drinking water only.

  • Outdoor sinks are provided for washing pots and pans.

  • Chinese fire lanterns are not permitted on the park at any time.

  • Burning rubbish or wood from our woods is not permitted.

Alcohol Purchase

  • We implement the Challenge 25 policy for the sale of alcohol at all of our venues (Shop, Club & J.A.K.K.S. Barn).

  • Please carry acceptable ID (such as photographic driving licence or a passport) if you're over 18 but look under 25 whenever you plan to purchase alcohol or/or tobacco products.

  • Please note that we do not accept PASS cards due to the prevalence of counterfeit versions.

  • It is against the law to purchase alcohol for individuals under 18 within a licensed premises.

For any queries not covered here, please feel free to ask before making a booking.

*Guidelines are subject to change without notice.

*If you think you may find it challenging to comply with these guidelines, we encourage you to request a refund, because your safety and the safety of other patrons are that of our top priorities.

We appreciate your cooperation and wish you a delightful stay at Lower Lacon Caravan Park!